FAQ

Frequently Asked Questions

How long do your fragrances last?

Our fragrances are designed to be long-lasting. Oils typically last longer on the skin, while sprays provide a stronger initial projection. Longevity can vary depending on skin type and environment.

What’s the difference between oils and sprays?

Fragrance oils are more concentrated and tend to last longer with a softer projection. Sprays offer a more noticeable scent upfront and are ideal for everyday wear.

Are your fragrances authentic designer products?

No. Chrisscentials fragrances are inspired by popular designer scents but are not affiliated with any brand.

How long does shipping take?

Orders are processed within 1–3 business days. Shipping typically takes 3–7 business days depending on your location.

Can I return my order?

We accept returns on unused and unopened items within 7 days of delivery. Please see our Returns & Refunds page for full details.

What if my order arrives damaged or incorrect?

If your order arrives damaged or incorrect, contact us within 48 hours with photos and your order number. We’ll make it right.

How can I contact you?

You can reach us at support@chrisscentials.com. We typically respond within one business day.